RTO / RPO
A solid disaster prevention and recovery plan defines the client's Recovery Time Objective (RTO) and Recovery Point Objective (RPO).
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Backup failure notices are sent immediately to TPC's office for resolution ASAP.
Status Reports
TPC receives daily and weekly reports indicating status of backup systems. Clients receive weekly status reports.
Restore
TPC solutions provide individual file, volume (i.e. C: drive), full system or "bare metal" restore.
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