Why TPC

Why Choose TPC

Here Are Some of the Reasons

• We'll respond to your call in 1-hour or less

  When your IT network or systems go down, you need it fixed immediately so you can get back to running business. We guarantee to respond to a system crash or other crisis within 60 minutes or less of receiving your call.

• We can schedule system upgrades and fixes after normal business hours so as not to interrupt your business

  System upgrades, fixes, and installations can bring down your IT systems for several hours. That's why we can schedule these types of upgrades during the evening or on weekends so as not to interrupt your normal business hours.

• Our technicians are highly trained to solve your problems fast and cost effectively

  Our staff has over 90 years of combined field experience working on hundreds of information systems. They are trained to find the most cost effective solution to your problem instead of charging you for expensive upgrades, hardware, software and solutions that aren't necessary.

• We give flat rate project pricing

  Unlike other IT support companies, we'll give you one flat rate for a project and guarantee to deliver your solutions without charging a penny more. This gives you the peace of mind knowing you won't end up with a bill 2 or 3 times more than you anticipated or get hit with hidden charges or extra hours.

• We understand how important your information systems are to your organization; that is why we offer our remote support services. Thanks to this service, we can remotely access and resolve most issues from our offices. If we cannot fix it remotely, we will dispatch a technician to your office often the same day.

  Lightning fast repairs
• No tech talk

  When one of our technicians works on your system you get a clear concise explanation on what was done and why. We explain everything in non technical terms to give you a clear understanding of the work that was performed.

• Accurate Billing - Guaranteed

  Every bill you receive from us is guaranteed to be accurate and detailed. You'll know exactly what you are paying for. No more one-line "mystery" bills that don't outline what you are paying for.

• We are far less expensive than hiring full-time computer support staff

  By outsourcing your IT support to us, we can save you thousands of dollars on hiring, salary, and benefits and still give you the just in time support that you need.

• Partnership

  We pride ourselves on the fact that our clients have been partnered with us for years and consider us to be part of the team that helps drive their business forward.